VENOA - Your Online Shop - Venoa US

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<h4>Community activities</h4>

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All active members of our Community regularly get the chance to win concert tickets, entry to events, vouchers, and much more. See what prizes are up for grabs on the right-hand side in the community view. We’ll notify you by e-mail you to let you know if you win. Good luck!

Community guidelines

Got a question about a product? Have the answer to a question? Become an active part of our Community and interact with other Community members and our staff.

Please note that the following guidelines apply when interacting with other community members:

<ul>
 <li>Use of offensive words, insults, hate speech, or misleading or discriminatory content is strictly prohibited. Repeated non-adherence to these guidelines gives the Community team the right to delete these contributions without commenting.</li>
 <li>Questions, answers and discussions must explicitly refer to the products and their function. General questions regarding personal orders, delivery times, or prices are to be directed to our customer service team.</li>
 <li>Do not post ads, spam or links to other online shops or mention offers other online shops have.</li>
 <li>Do not give out any contact information (e-mail addresses, phone numbers, home address, etc.)</li>
 <li>Product ratings should be written objectively and refer to the properties, functionalities, characteristics etc. of products. In case of any issues regarding delivery times and defects of any kind, please contact our customer service team.</li>
</ul>

If the Community does not answer your question within a certain period of time, our customer service team will do its very best to provide you with the information you need.

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Can Your Order Wait?

Here you can view a complete list of the magazine topics you follow, confirm what you’re tracking, and make changes whenever needed.
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Magazine

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Please use the following RMA form to communicate with us regarding this matter, as the RMA form receives top priority with our support team.

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